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  Ouruhia Model School
  • Home
  • Principal's Page
  • Parent Info
    • COVID-19 Advice
    • School Staff
    • Parent Information
    • Newsletters
    • Calendar
    • PTA
    • Enrolment Scheme
    • Parental Involvement
    • Risk Management
    • Background Information
    • ERO Report
  • Class Pages
    • Team Tipu
    • Room 4
    • Room 5
  • Board of Trustees
    • Organisation and Governance
    • School Charter
    • Child Protection Policy
    • Raising Concerns or Complaints
    • BOT Public Docs
    • BOT Zone
  • Curriculum
    • Learning at Ouruhia
    • Choir
    • Assembly Songs
    • Ukulele
    • Marimba & Percussion
    • Sport & PE
    • Year 7/8 Programmes
  • Contact

Raising Concerns or Complaints

Concerns and Complaints Procedures

If parents/caregivers have a general concern about the school, a school activity or its programmes, the first step is to discuss the problem with the staff member concerned at an appropriate time e.g. after school.

It is recommended, if required, that regular contact meetings be held following a concern being raised to monitor progress and decide whether a different solution should be tried e.g. weekly meetings for a mutually agreed length of time.

Click on the documents below to download the Concerns Document and and Complaints Procedure document which outlines the procedures to be followed.

  • Raising Concerns
 
  • Formal Complaints
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  • Home
  • Principal's Page
  • Parent Info
    • COVID-19 Advice
    • School Staff
    • Parent Information
    • Newsletters
    • Calendar
    • PTA
    • Enrolment Scheme
    • Parental Involvement
    • Risk Management
    • Background Information
    • ERO Report
  • Class Pages
    • Team Tipu
    • Room 4
    • Room 5
  • Board of Trustees
    • Organisation and Governance
    • School Charter
    • Child Protection Policy
    • Raising Concerns or Complaints
    • BOT Public Docs
    • BOT Zone
  • Curriculum
    • Learning at Ouruhia
    • Choir
    • Assembly Songs
    • Ukulele
    • Marimba & Percussion
    • Sport & PE
    • Year 7/8 Programmes
  • Contact